How does the Price Promise policy work?
Contact us to let us know which item you’ve seen selling for less, and which site it is on.
Select the ‘Price Promise – I’ve seen the same branded item cheaper on another website’ category in the ‘Subject of your query’ field. Tell us as much about the item as you can and the price you saw it at.
Once we’ve checked it out, we’ll send you a discount/promo code for the difference. You can then buy the item you want from us at the lower price.
If you’ve already bought your item from and then seen it cheaper on another website, just let us know within 7 days and we’ll send you a discount/promo code for the difference. You’ll be able to use this on your next purchase.